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Lauritzen Gardens - Omaha's Botanical Center
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Frequently Asked Questions


Q. How long does my membership last?
A. All memberships provide one full year of free admission to the garden from the date of purchase.


Q. When will I receive my membership card?
A. Your membership card will be mailed to your home within two weeks from the order date.


Q. How do I register for an online account?
A. As a member, you will need to register and create an account in Lauritzen Gardens’ online platform, XtruLink.

- You can find set-up instructions to register your account here.

- You can click here to start setting up your own account.

During the set-up process, if you are prompted to enter your membership ID number, that can be found on the front of your physical membership card or on your digital membership pass.

The email address entered MUST be the primary email associated with your membership, otherwise you will not be recognized as an active member. Not sure what email address is associated with your annual membership? Can’t find your membership ID number? Contact the membership team at (402) 346-4002, ext. 214 or membership@omahabotanicalgardens.org.


Q. What happens if I lose my membership card? Can I still come to the garden?
A. We ask that you bring your membership card and photo ID with you on each visit. However, if you have lost your card, our staff can look you up in our membership directory. Please contact the membership department at (402) 346-4002, ext. 214 or membership@omahabotanicalgardens.org if you would like a replacement card sent to you.


Q. Can I bring a guest to the garden with my membership?
A. Any membership with the Plus One option allows you to bring a guest with you on every visit. Otherwise, access is granted only to the named adults on the membership card (and any children or grandchildren if applicable to their membership level). Members may also reserve and pay for tickets for their non-member guests via the timed ticketing system.

Membership is not transferable to others. If you have questions about the level that would work best for you, please contact the membership department at (402) 346-4002, ext. 214 or membership@omahabotanicalgardens.org.


Q. Can I still attend a members-only event if I forgot to RSVP?
A. Though we always appreciate as RSVP to help us plan our events, you most certainly can attend.


Q. Can I bring outside food to the garden?
A. On a daily basis, we do not allow outside food and beverage in the garden. The cafe is open from 11 a.m. to 2 p.m. each day for your dining pleasure. The only exception is during our Tempo of Twilight Concert nights, when picnics are allowed in the festival garden lawn.


Q. Is my membership tax-deductible?
A. All memberships are tax-deductible to the extent allowed by law.




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