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Lauritzen Gardens - Omaha's Botanical Center
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Frequently Asked Questions
  What are your hours of operation?
  How do I reserve/purchase advance timed tickets?
  What times do the trams run?
  What services are available?
  What buildings/garden areas are closed?
  Are dogs/other animals allowed in the garden?
  Can I bring in outside food, beverages, or coolers?
  What do I do as a member of a reciprocal garden?
  As a member, how many tickets can I reserve?
  Can I be refunded if there is inclement weather on the day of my scheduled visit?
  What do I do if I have a complimentary pass?
  Is Kenefick Park open?
  Do members receive free admission during the holiday season?
  Can I buy a daytime ticket during Merry & Bright and stay through Bright Nights?
  What are your hours of operation?
The garden is open daily starting at 9 a.m. (except Thanksgiving, Christmas and New Year's Day). During the holiday season, closing hours vary. On dates with Bright Nights events (November 22, 24-26 and December 1-3, 8-23, 26-30), the last daytime entry will be at 3 p.m. and all guests will need to exit the grounds by 4 p.m. The garden will reopen from 5 to 8 p.m. for Bright Nights, a separately ticketed event that requires timed tickets. On other dates during the holiday season (November 20-21, 27-30, December 4-7, 24, and 31), the last daytime entry is 4 p.m. and the garden will be open until 5 p.m. Members should present their membership card and photo ID to gain entry.
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  How do I reserve/purchase advance timed tickets?
Tickets may be purchased via this website from the buy tickets button at the top of the page or from any of the ticketing links throughout. You will need to select a visit date, as well as the number of tickets needed. Members must first create an account with their email address and sign in to receive their benefits (discounts are added after products are added to the cart). If you have technical difficulties or need assistance, please contact us at (402) 346-4002, ext. 201/250.
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  What times do the trams run?
Weather permitting, the tram runs on Friday, Saturday and Sunday in April and daily from May through October (see below for departure times). The 50-minute tour is $5 per person and is $3 for garden members. Tickets may be reserved at the front desk upon check-in and are available on a first-come, first-served basis. On Monday through Thursday, the tram runs at 9:30, 10:30, and 11:30 a.m. and 12:30, 1:30, 2:30, and 3:30 p.m. On Monday and Tuesday evenings from May 15 through September 12, additional trams run at 4:30 and 5:30 p.m. On Fridays, Saturdays and Sundays, the tram runs every half hour from 9:30 a.m. to 4 p.m.
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  What services are available?
The gift shop is currently open during regular hours of operation. The ConAgra Café is currently open from 10 a.m. to 2 p.m. daily, with a hot special, as well as selection of sandwiches and side dishes. Manual wheelchairs are available to reserve/loan on a first-come, first-served basis (we do not offer motorized wheelchairs or scooters). Daily tram service typically runs from May-October. J's Coffee will suspend service from May 13 through November 22 while the Marjorie K. Daugherty Conservatory renovation occurs.
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  What buildings/garden areas are closed?
The Marjorie K. Daugherty Conservatory will be closed from May 13 through November 22 for an exciting two-phase project to enhance the indoor garden spaces and update the internal systems to the latest in technology. During the renovation, the woodland trail and J's Coffee will also be closed to the public. The conservatory will close again in January 2025 for the second phase of the project. Sofia's Play Garden remains under construction and is anticipated to open some time in 2025.
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  Are dogs/other animals allowed in the garden?
Service animals are welcome to accompany visitors, but other animals are prohibited. During our Leashes at Lauritzen events, we welcome all dogs from 5 to 8 p.m. (the first and second Monday of the month from May-October).
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  Can I bring in outside food, beverages, or coolers?
Guests may bring in their own water. No coolers, outside food or other beverages will be allowed unless they are required for special dietary needs.
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  What do I do as a member of a reciprocal garden?
We welcome members of other public gardens that participate in the American Horticultural Society's Reciprocal Membership Program. The physical membership card of their member garden and a photo ID are required for entry. Gardens vary in their membership benefits and admission structure. If you have questions about how your membership reciprocates with Lauritzen Gardens, please call us at 402-346-4002, ext. 201 or 214. Please note: Lauritzen Gardens enforces the 90-mile exclusion policy. Nebraska Statewide Arboretum members are not eligible for reciprocal admission.
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  As a member, how many tickets can I reserve?
Members are allotted the number of tickets based on their current membership level. When reserving tickets, please use these guidelines based on your membership level/benefits: • Individual | Please put 1 in the member adult field. • Individual Plus One | Please put 1 in the member adult field and 1 in the plus one field when you have a guest. • Dual | Please put 2 in the member adult field. • Dual Plus One | Please put up to 2 in the member adult field and 1 in the plus one field when you have a guest. • Family | Please put up to 2 in the member adult field and the number of children in your household that are under 18 in the member child field. • Family Plus One | Please put up to 2 in the member adult field and the number of children in your household that are under 18 in the member child field and 1 in the plus one field when you have a guest. • Grandparent | Please put up to 2 in the member adult field and the number of children/grandchildren that are under 18 in the member child field. • Grandparent Plus One | Please put up to 2 in the member adult field, the number of children/grandchildren that are under 18 in the member child field, and 1 in the plus one field when you have a guest. Tickets for additional guests may be purchased by the member using the general admission prices. Members must show their current membership card and ID, along with their e-ticket(s)/printed ticket(s) to be admitted. Please note that membership benefits extend to the named cardholder(s) and are not transferable. Questions? Please contact the membership department at (402) 346-4002, ext. 214/216.
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  Can I be refunded if there is inclement weather on the day of my scheduled visit?
All tickets are non-refundable. However, you can email t.sawaged@omahabotanicalgardens.org to reschedule your timed tickets in the event of inclement weather. Members do not need to reschedule tickets, but can simply discard their e-ticket for the date with inclement weather and reserve another visit date.
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  What do I do if I have a complimentary pass?
Guests with complimentary passes may present the physical passes to the front desk upon entry to gain admission. An option through the timed ticketing system is no longer available.
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  Is Kenefick Park open?
Kenefick Park is open and accessible to the public for free during the garden's hours of operation. Visitors should park in the south-most tier of the parking lot to access the staircase. A sidewalk/ramp is accessible from the southwest end of the lot. The tram tour does not include Kenefick Park.
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  Do members receive free admission during the holiday season?
Garden members receive FREE general admission during the day. Members save 50% on Bright Nights tickets purchased throughout the season (for patrons covered under terms of membership).
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  Can I buy a daytime ticket during Merry & Bright and stay through Bright Nights?
No. The last daytime entry will be at 2 p.m. on days with Bright Nights and guests will need to complete their visit by 3 p.m. To re-enter, a separate Bright Nights timed ticket would be required.
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