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Lauritzen Gardens - Omaha's Botanical Center
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Frequently Asked Questions

Q. How long does my membership last? 

A. All memberships provide one full year of free admission to the garden from the date of purchase. 

  

Q. When will I receive my membership card? 

A. Your membership card will be mailed to your home within two weeks from the order date.  

  

Q. How do I register my account for timed tickets or programs?  

A. If this is your first time visiting lauritzengardens.org/tickets or registering for educational programs since December 15, or since becoming a garden member, please click REGISTER in the upper right hand corner. Register using the email that the garden has on file and regularly sends communications to you with (please contact us if you are not sure which email that is). Registering will give you access to your member benefits when signed in. If you have any issues registering, please contact the membership department at (402) 346-4002, ext. 214 or membership@omahabotanicalgardens.org. 

  

Q. How do I reserve timed tickets or educational programs for members?  

A. First, make sure that you have registered your email first. You are not automatically registered if you have reserved tickets/classes before December 15. When you go to lauritzengardens.org/tickets or the class registration page, please click SIGN IN in the upper right hand corner. Log in using the email and password that you set up. When properly logged in, your email address should appear in the upper right-hand corner. Discounts will show up for members AFTER products are added to the cart. If your discounts are not appearing, please check that you are signed in, or call the garden for assistance at (402) 346-4002.  

  

Q. What happens if I lose my membership card? Can I still come to the garden? 

A. We ask that you bring your membership card and photo ID with you on each visit. However, if you have lost your card, our staff can look you up in our membership directory. Please contact the membership department at (402) 346-4002, ext. 214 or membership@omahabotanicalgardens.org if you would like a replacement card sent  

to you.  

  

Q. Can I bring a guest to the garden with my membership? 

A. Any membership with the Plus One option allows you to bring a guest with you on every visit. Otherwise, access is granted only to the named adults on the membership card (and any children or grandchildren if applicable to their membership level). Members may also reserve and pay for tickets for their non-member guests via the timed ticketing system.  

  

Membership is not transferable to others. If you have questions about the level that would work best for you, please contact the membership department at (402) 346-4002, ext. 214 or membership@omahabotanicalgardens.org. 

  

Q. Can I still attend a members-only event if I forgot to RSVP? 

A. Though we always appreciate as RSVP to help us plan our events, you most certainly can attend.  

  

Q. Can I bring outside food to the garden? 

A. On a daily basis, we do not allow outside food and beverage in the garden. The cafe is open from 11 a.m. to 2 p.m. each day for your dining pleasure. The only exception is during our Tempo of Twilight Concert nights, when picnics are allowed in the festival garden lawn.  

  

Q. Is my membership tax-deductible? 

A. All memberships are tax-deductible to the extent allowed by law. 

  

  

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